
FREQUENTLY ASKED QUESTIONS
Find your answers here
How long does delivery & shipping take?
Refer to shipping & delivery policy for detailed info.
Our suppliers and manufacturers time frame will vary depending on workloads, stock availabilities, and placement of order.
* Estimated delivery & shipping should take min 15 working days from confirmation of sale (SA Orders).
* Estimated delivery & shipping should take min 30 working days from confirmation of sale (International Orders).
What are the sizing specs ?
Each product avaliable will have their individual sizes in description.
* Apparel Sizing charts are based on standard SA/UK metrics.
* Custom designed items will be limited sizing options only.
Do you have a physical store ?
At the moment we have our online store only.
But subscribe to receive alerts of our pop-up stores and special events.
How do I return an item ?
Please refer to the Refund Policy.
* Make sure refund form is completed with request.
What is the average wait time for pre-orders ?
Pre-order waiting times will vary depending on suppliers and time of launch. Each collection will disclose their estimate times directly to the market.
* Estimate around 15-30 days min (SA orders).
* Estimate around 30-60 days min (International orders).